iCOS Support

1. Overview 7

• Super User Menu
• Financials
• Dispatch Menu
• Hamburger
• Extra Costs and Charges

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2. Account Setup 11

• Document Storage
• Installing Online Support - Chrome (Windows)
• Installing Online Support - Firefox (Windows)
• Creating a Client
• Updating a Client

View all 11

3. Internal users 7

• Creating internal users
• Assigning roles, tasks and depots to an internal user
• The Super User role and tasks (internal users only)
• The Financial role and tasks (internal users only)
• The Dispatch role and tasks (internal users only)

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4. Clients 10

• Autodocketing
• Fuel Adjustment Factors (FAF Groups)
• Creating, modifying and disabling a client company record
• Creating a client user account
• Setting and removing default booking addresses

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5.Subcontractors 4

• Creating and modifying a subcontractor company record
• Creating a subcontractor vehicle and depot
• Creating a subcontractor user account
• Assigning subcontractor roles and tasks

6. Bookings & Dispatch 3

• Search for Consignment
• Freight Booking
• Bulk Booking

7. Invoicing 2

• Invoicing Screen
• No rate found alert

8. Areas and Places 1

• Places Screen

Getting started with iCOS LIVE 1

• Welcome to iCOS LIVE

API 0

Areas 1

• Back to Depot option to be shared across all depots

Assets 11

• Asset Screen
• Add an asset
• Modify/update an asset
• Disable an asset
• Delete/ retire an asset

View all 11

Bookings - Dispatching - Scheduling - Allocating 15

• Hours column for hiabs so clients can report on through utilization and dispatch
• Stock screen with integration to nait
• Hold option for containers
• Add additional legs without having to use depot option
• Waste/bin options

View all 15

Communication 3

• Clients to set own notifications i.e. pod for consignee, booking changed etc (places table)
• Alerts for maf wash
• Chrome breach alert

Documents 1

• Import Documents/Compliance and make available on Tablets

Financials 6

• FAF to be put into rerater
• Matrix raters to be accessible by clients
• Ability to have the option for FAF (Fuel Adjustment Factor / Fuel %) function like a rate
• 21 day Payment term option for customers
• Price on con-notes

View all 6

Help 0

Integrations 0

Login 0

Materials 1

• Product screen for importation of clients products so retailers can set them create booking for transport

Mobile 7

• Hiab tablet layout to be tidied up
• iPhone/Android
• Port info accessible on tablet
• Notification for iCOS GO - Job Allocation
• Single Signature for Multiple POD's

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Organisation 1

• Ability to add terms of carriage

People 0

Reports 2

• Pallet options loscam/reporting
• Rate reports - Edit/Update History

Sales/Marketing 0

Scheduling 0

Self Signup 0

Services 1

• Pickup and Delivery Windows

Sites 2

• Ability to enter adhoc address in new consignment option
• Field for address in depots

User 0

Users 0

UI/UX 4

• Ability to lock filters
• Contractor View
• Ability to logon to iCOS GO automatically via RFID
• Confirmation / check step added to the “Reset to New” command